Lost papers (x9)
In this compilation of mortgage modification nightmare stories, one writer claims WaMu/Chase lost their papers NINE TIMES! (link)
Uncategorized | admin August 19, 2009 | 
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Category: Uncategorized
Wrong house auctioned off
Here is a case where WaMu auctioned off the wrong house by mistake. Apparently, the clerk of the court made a mistake, but shouldn’t WaMu have caught it? (story and story)
WaMu/Chase refuses mortgage payments in favor of foreclosure
Here is a story of a guy that fell one month behind on the mortgage on his apartment building in Harlem in 2008, then made every effort to make good. WaMu/Chase refused every subsequent payment he sent, and didn’t notify him that they had filed foreclosure proceedings. Why did they do this? One theory is that they wanted to foreclose because the building was worth more than the mortgage. Luckily, the judge saw through this. (story)
Uncategorized | admin August 17, 2009 | Comments (0)
Good cop, bad cop
As Chase continues to set up homeownership centers to help people with troubled mortgages, they are also stepping up foreclosure activity. Which is it Chase, good guy or bad guy? (WSJ article)
Uncategorized | admin August 15, 2009 | Comments (0)
Liability loopholes
Don’t count on Chases $0 Liability Fraud Coverage to actually cover any fraud with all the loopholes the’ve left themselves. (story)
Uncategorized | admin August 14, 2009 | Comments (0)
Considering doing away with arbitration requirements
Bank of America today dropped all arbitration requirements for all customers. (article) Chase as recently as July 24th suspended submission of disputes to arbitration and is said to be considering doing away with arbitration requirements altogether. (article)
Making opt-out harder
Has Chase changed their privacy policy and opt-out mechanism to make it harder for you to opt out of information sharing and easier for them to sell your information? One blogger writes about his frustrations trying to opt-out. Their privacy policy includes language like “Even if you do tell us not to share, we may do so as required or permitted by law.
Uncategorized | admin August 13, 2009 | Comments (0)
Accelerating credit card account closures
From the recent growth in news stories, blog posts, complaints we get, and even now mainstream TV news coverage, Chase is accelerating their preemptive closure of credit card accounts. This phenomonon made the front page of the Wall Street Journals Personal Journal section today. (article) Chase is likely pruning the risky and unprofitable accounts before next years credit card reform act takes place, which will limit their ability to cancel an account for no good reason, as they are doing now. Chase probalby considers your account unprofitable if you pay your bill every month and don’t rack up interest charges and late fees. So much for being a responsible credit card user.
Uncategorized | admin August 12, 2009 | Comments (0)
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