How to find a new bank
Here are some tips from the blog Lifehacker for finding a new personal small bank.
Tips | admin April 12, 2010 | 
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Category: Tips
Prove it Chase!
What a great idea. Send a letter to Chase every month asking them to prove that you owe them the money they claim you do on your mortgage, HELOC, or credit card. So many of these loans are sold and Chase just processes them, quite often banks have a hard time proving that they actually own the loan in court.
Foreclosure, Tips | admin April 9, 2010 | Comments (0)
Another Facebook group
Another anti-Chase Facebook group. This one is called “Chase Bank Sucks Ass, WaMu was So Much Better.” I agree with the first part but not so much the second.
Tips | admin February 27, 2010 | Comments (0)
Chase on Facebook & Twitter
Yet another Facebook anti-Chase group, and now a anti-chase Twitter account.
Tips | admin February 22, 2010 | Comments (0)
Yelping your local Chase branches
If you are a Chase customer and don’t plan on leaving anytime soon, the key to surviving Chase is to realize that despite their overall customer service issues, some branches are better than others. For instance, look at these ratings on Yelp, with branches in the Chicago area going from 1.5 starts up to 5 stars. Look for a branch near you that is rated highly.
Tips | admin February 21, 2010 | Comments (0)
Open President’s day
Looks like at least one Chase branch will be open on President’s day.
Tips | admin February 8, 2010 | Comments (0)
A helpful employee!
A Chase customer was having a hard time getting an answer to their question so they posted the question in an online forum. A Chase employee from a random Midwest branch answered his question online, very competently. This is a clear indication that Chase DOES have some helpful people working for them. As a customer, you are best served by finding the useful people; go to several of the branches around you to find which has the friendliest and most helpful people and develop personal relationships with them. This is one way to survive Chase.
Customer service, Tips | admin January 25, 2010 | Comments (0)
Double charged
Chase acknowledged yesterday that thousands of CA and NV customers had their ATM charges double posted. Be sure and check your account statements to insure that if this happened to you, it gets fixed. Just another step in the smooth transition from WaMu to Chase I am sure. (article)
Ineptitude, Tips | admin January 16, 2010 | Comments (0)
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