Holding direct deposits
Yup, in addition to holding regular deposits for 4-5 days or longer, Chase does you the favor of holding direct deposits for that long too!
Fees & charges | admin February 8, 2010 | 
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Category: Fees & charges
Reasonable, but only accidentally and months later
If you are having difficulty with your Chase credit card because they jacked up the rate and upped your minimum payment, so the fees keep adding up, take note of one customer who tried without fail to get Chase to be more reasonable and then months later they called her out of the blue to offer her a lower payments and a 6% interest rate. Strange. (story)
Fees & charges | admin February 4, 2010 | Comments (0)
More fees for former WaMu customers
Bin tells us Chase started charging him fees for his former WaMu free checking account and non-Chase ATMs not cost, where WaMu never charged for them. (story)
Fees & charges | admin January 30, 2010 | Comments (0)
EARLY payment penalty
Sigh. What WON’T banks do to make a sleazy buck these days. Apparently some Chase mortgages come with an EARLY payment penalty. No, that’s not a PRE-payment penalty, it is a penalty if you send in your monthly payment too early.
Fees & charges | admin January 28, 2010 | Comments (0)
Raising interest rates without written notice
Looks like Chase may be in hot water for raising credit card customer interest rates without written notice. This lawsuit is haunting them back from 2006. (article)
Bad bad Chase, Fees & charges, Lawsuits | admin January 25, 2010 | Comments (0)
Withdrawal first to maximize fees
Despite the mostly unsympathetic comments, this thread clearly highlights the shenanigans that Chase plays with your withdrawal and deposit order to maximize overdraft revenue. In short, customer deposits money in a nearly empty account, and then makes a withdrawal of some part of the deposit. Chase processes the withdrawal first, which drags the account negative, and assesses overdraft fees.
Bad bad Chase, Fees & charges | admin January 20, 2010 | Comments (0)
One day late
Here’s a blog post about a customer in good standing who pays his bill in full every month, being one day late on his credit card payment and trying to get Chase to waive the late fee. They of course won’t, and he tries to threaten them with canceling his card, which they let him do without any objection. As a pay-in-full customer myself, I’ve had a similar experience. The current poor state of Chase’s and other banks’ credit card portfolios makes me wonder when banks will kick the bad-customer fee habit and start appreciating good customers for what they are – a way to bring in steady, dependable, low-risk income.
Fees & charges | admin January 19, 2010 | Comments (0)
Every last penny
Chase customers, this is how your bank treats it customers. If you lose your job and go through tough financial times, but try everything to make things right, Chase will milk every last penny they can out of you and then still repossess your car. (story)
Bad bad Chase, Fees & charges | admin January 13, 2010 | Comments (0)
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