Is Chase trying to drive the good customers away too? One customer with a Chase credit card was a 10 year customer never late paying. Chase lowered his credit limit. Then, when he went over balance (how the heck can you go over balance, shouldn’t charges get rejected?) they raised his interest rate to 30%. (story)
Bad bad Chase, Fees & charges | admin January 13, 2010 | 
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Daniel Hill was late a couple of times on his credit card in 2005 and in 2006; Chase jacked up the rate on his card to prime + 20.99%. Apparently they messed with the wrong guy because what followed was a four-year legal tussle that ended with Mr. Hill losing on all counts but surely wasting more of Chase’s money than the $13,000 or so Chase claimed he owed them at the end. Kind of interesting reading if you have the time. (legal opinion and order)
Fees & charges, Lawsuits | admin January 11, 2010 | Comments (0)
29 overdraft fees in 27 days, and even Chase can’t tell the customer exactly what they were all for. (article)
Fees & charges | admin January 5, 2010 | Comments (0)
Now might be a good time to leave Chase and other big banks for a smaller bank, and participate in the Move Your Money campaign to send a message to big banks: “Stop screwing us.”
One Chase customer reports that he has never had holds put on checks deposited via ATM but now all of a sudden deposits are not fully available for some time.
Fees & charges | admin January 3, 2010 | Comments (0)
Puerto Rico is a US territory and uses the US dollar as its currency. Why then does Chase charge a 3% surcharge for any credit card purchases made in Puerto Rico to convert purchases to the dollar?
Fees & charges | admin December 30, 2009 | Comments (0)
Chase this week settled a class action lawsuit filed against them for charging a post-closing mortgage fee for services they never provided. (story)
Fees & charges, Lawsuits | admin December 24, 2009 | Comments (0)
Chase found a new trick to generate overdraft fees: automatically transfer some of the funds deposited into checking into the account holders savings account. (story)
Bad bad Chase, Fees & charges, Tips | admin December 23, 2009 | Comments (0)
