What a great quote from this article: “The nation’s second-largest bank [Chase] said a new law that limits unfair rate hikes and hidden fees will cost it as much as $750 million a year.” Wow, so being fair makes Chase lose money.
Fees & charges, Legal & regulatory | admin November 10, 2009 | 
Comments (0)
Quote of the week: In talking about the change Chase is implementing next year that allows customers to OPT OUT of overdraft protection on their debit cards, Chase spokesman Mike Fusco says “There’s been a lot of growth in debit card usage, so that’s why we’re changing.” No Mike, if you don’t allow people to opt out of overdraft charges soon, Congress is going to skewer you with new laws, that’s why you are changing. (article)
Bad bad Chase, Fees & charges | admin November 9, 2009 | Comments (0)
How does a Chase card with a 23.4% APR (for a low balance, on-time, more-than-minimum paying customer mind you) show an effective APR of 47.4%? Perhaps only Chase knows. (story)
Fees & charges | admin November 7, 2009 | Comments (0)
Sounds like a movie, doesn’t it.
One Chase customer got 29 overdraft charges in 27 days. For the life of him, he can’t figure out why. All this happened on October, and he received 7 overdrafts in one day despite Chase’s announce in late September that they would stop charging more than 6 per day. A close analysis of his deposits versus his debits may be the smoking gun that proves that Chase micromanages deposits and debits to maximize overdraft fees.
Fees & charges | admin November 4, 2009 | Comments (0)
Steve had an overdraft but they waited three business days to put a notice in the MAIL while he got charged daily overdraft fees. Is Chase doing this to make more in overdraft fees? Why didn’t they call him? My current bank (First Republic) calls me within an hour if there is an insufficient funds situation. (story)
Customer service, Fees & charges | admin October 31, 2009 | Comments (0)
Oops! Chase went and raised the interest rate to an unconscionable 21.24% on a Ann Minch, who just happens to have fought a very public battle with Bank of America about the exact same thing (and won) and founded an organization called Debtors Revolt. Chase, perhaps you should be a little more sensitive about who not to annoy. (story)
Bad bad Chase, Fees & charges, Lawsuits | admin October 26, 2009 | Comments (0)
Chase gets you if you pay late, we know that. Now they get you if you pay too early too. (story)
Fees & charges | admin October 24, 2009 | Comments (0)
Another reason not to bank with Chase: they have draconian penalties associated with early withdrawal from a CD. (story)
Fees & charges | admin October 21, 2009 | Comments (0)
