Another rough transition

Another customers is driven away by problems from the WaMu is becoming Chase transition. (story)

No help even after WaMu screws up

When your bank screws up, and you can’t get money as a result, you would expect them to bend over backwards to make things right? Not WaMu. Milissa’s nightmare began with someone elses check being drawn against her account, resulting in a bunch of overdrafts and no balance to withdraw. (story)

Can’t believe everything you’re told

After reading Jenny’s story you’ll wonder if you can believe anything WaMu/Chase tells you when you are trying to get a loan modification.

Continuously filing motions stalls foreclosure

If I understand the legalese correctly, Raymon and Rhonda Payne have been able to keep WaMu from forclosing on their property since 2003 by continuously filing motions in the courts. (story)

Friendly spying

Is it Chase policy for tellers to discretely collect personal information about customers through friendly conversation? (story)

Modified loan chronicles

Chase claims to have approved 138,000 loan modifications, so why can’t Deanna get the straight story on hers? (article)

Five times the incompetence

Luke has ordered checks 5 times but they can’t seem to get them to him. This is a very typical example of the WaMu incompetence people have been experiencing for years and has intensified as the few smart people left as WaMu crashed and burned. (story)

Negative attention from increasing minimum payments

Of all the things WaMu and Chase have done, changing credit card minimum payments form 2% to 5% is really getting a lot of negative attention, like Bloggers Against Chase. There are also many lawsuits against Chase for this.

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