Chase bites with sneaky fees

Chase is playing sneaky with fees with customers trying to refinance or applying for a loan. This story is a great example. If you were charged $750 for an aborted refinance or mortgage application, don’t stop until you get your money back.

The Chase trial modification scam

Trial modification = a way for Chase to get a little more money out of you before they deny your trial modification and foreclose. (story)

No deed recorded = no foreclosure and no debt

In a case that might make history, and a lot of trouble for Chase if others copy his tactics, one man might be able to stop Chase’s foreclosure of his house and wipe out his mortgage debt because Chase can’t produce the deed to his house. (story)

Slowing growth in bank overdraft fees

This great article from the WSJ talks about the slowing growth in bank overdraft fees and how that is not enough to keep legislation at bay. Good! The best quote from the article is from Congressman Carolyn Maloney who said “… most banks still manipulate the posting order of transactions to maximize fee income.” WOW! Given that most big banks would be breaking their own posted rules by doing this, it is HUGE that at least some of our elected leaders are on this.

Two year loan modification process

Think your loan mod with WaMu/Chase will go quick? One customer’s attempts have gone on two years, with repeatedly lost paperwork. Then Chase, without any warning, foreclosed and auctioned the house. (story)

Loan modification phone log

Sean was kind enough to send me a phone log of all his calls to WaMu/Chase over the last year trying to get a loan modification. Want to know what it is like dealing with there? Here are the intimate details. (story)

Chase drops manidtory arbitration

More good news: Chase has dropped mandatory arbitration from its credit card contracts. (article) The statistics for arbitration outcomes are really one-sited; about 95% of the outcomes are in favor of the credit card companies. (link) Even some cases where the consumer is obviously right. (article) So this is a very good thing.

Up-to-date trial loan mod foreclosed on

Despite being up-to-date on their trial loan modification, Chase foreclosed on one couples home anyways. The first they found out about it was when the new owner came by to kick them out. Chase later apologized for the mistake. (story)

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