“Secured”

WaMu-Chase doesn’t understand the what the “secured” in secured credit card means. (article)

the Good and the Bad

WaMu accepts a loan modification (good) but does just about everything wrong to get there (bad). (article)

Can’t pay it off

WaMu won’t let Jenny pay off her entire balance. (story)

BBB complaint results in frozen accounts

Jess’s BBB complaint against WaMu results in frozen accounts after rude an incompetent customer service. (story)

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