I understand that banks aren’t charities and need to collect from people who aren’t current on their loans, but when you tell someone they can pay all their back payments to make their loan current and keep the loan, which they do, and then Chase reposes their car anyways, that’s just mean. (story)
Here is the Facebook charity scandal (where Chase unilaterally took certain charities they didn’t like out of the list of qualified charities for their Facebook charitable giving contest just days before the contest was to end) from the perspective of one of the charities (story)
Oh Chase, can you really be this incompetent and uncaring? A customer goes in to to a branch and pays his mortgage payment in person. They lose the payment. He shows them the receipt, the canceled check, the statement showing the payment gone from his checking account. They refuse to credit his mortgage account. Only when he contacts the local media and they contact Chase does he get justice. (story)
29 overdraft fees in 27 days, and even Chase can’t tell the customer exactly what they were all for. (article)
Now might be a good time to leave Chase and other big banks for a smaller bank, and participate in the Move Your Money campaign to send a message to big banks: “Stop screwing us.”
If you are following the lawsuits around the WaMu seizure by the FDIC, the latest article from the Puget Sound Business Journal points to JP Morgan Chase having inside information and planning on an FDIC sale long before it happened.
A funny story from someone that tried to trade in a ripped $5 bill at a Chase branch. Chase refused, of course.
One Chase customer reports that he has never had holds put on checks deposited via ATM but now all of a sudden deposits are not fully available for some time.