No more free checks

We reported recently how formerly WaMu Free Checking is no longer free with Chase, but apparently another perk is no longer free, free checks. Yes, Chase charges for them now.

Trial foreclosure? Huh?

This is a new one. Chase actually foreclosed on a homeowner who was actively enrolled in a trial modification. Worse yet, the house was sold (back to Chase?) for $100. (story)

Learning the hard way

Trevor discovered the hard way that Chase dropped WaMu’s convenient “email when your account is below a certain amount” feature, and resulted in a bunch of overdraft fees. Gee, I wonder why they did that. (story)

Non-customers, not potential customers

This post has a good point – by charging non-customers $6 to cash a check drawn on a Chase account, in a Chase branch, they are assuring that those people will never become Chase customers.

Repurchasing loans

With Fannie Mae and Freddie Mac saying they will be repurchasing loans more than 120 days delinquent, there is some speculation this could mean they will eventually end up back at the bank they came from. So, if you have a loan from WaMu or Chase that was sold off and is owned by investors, which makes it harder to get a loan modification, this could help you at some point.

Hardship not permanent

Chase’s latest way to weasel out of giving permanent loan modifications under the governments loan-mod program – claiming your hardship is not of a permanent nature. (article)

Disorganized doesn’t even begin to cover it

As this recent loan modification horror story shows, Chase is still completely disorganized when it comes to managing the loan modification process, including sending the wrong paperwork, losing paperwork, not returning calls, giving wrong information, and taking a LONG time to do anything.

Screaming match

My favorite line from a recent Craigslist rant against Chase is this: “I’ve stood in line at another location once and heard a teller and a customer in a screaming match. The teller asked how the experience was so far, the customer said it sucked then the teller got mad.”

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