Chase says one thing, does another (short sale)
Customer has first and second with Chase, negotiates a short sale, Chase agrees to zero out remaining balance and sends the customer a letter. But then:
My property’s escrow closed in November 2009 – and instead of carrying out their promise – Chase sent the remainder of my balance with them to collections ($264,000) – and I was contacted by an aggressive debt collector.
All attempts to rectify the situation seem to fall on deaf ears.
This situation is not surprising. Chase’s left hand often doesn’t know what the right hand is doing.