Chase and automatic payments; don’t bother

Another report of Chase’s automatic mortgage payments gone bad and Chase not able to do anything about it:

We paid off a mortgage with Chase April 21, 2010. Chase continued to automatically take mortgage payments from my checking account for May and June. I had to finally place a stop payment on Chase at my bank. Now I am having great difficulty getting my money back from Chase. Contacting a Chase representative is a chore and while courteous, they either have no ability or desire to help. Talking to a supervisor or manager is impossible.

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