Don’t tell don’t tell
Man, where to start on this one. Customer gets approved for a temporary loan mod and pays for over a year only to find out that Chase had rejected a permanent mod and was about to foreclose. They never contacted him to inform him of any of this. Same customer deposits a check and Chase reads the amount wrong and as a result the customer gets several NSF charges. He asks them to correct this so they … close his account? Yea, that sounds like Chase. (story)
Fees & charges, Foreclosure, Loan modification | admin March 11, 2010
