Beyond inept

Reader Mike writes:

I had a Mileage Plus credit card administered by Chase. I was charged with a $60
renewal fee without my OK. I complained, and was sent a check for $60 several
months later. I didn’t cash it for several months, when I did so, it was returned.

When I called Chase I was told, “sorry we have no record of your account since it has
been closed.”

Now I get a letter saying if the check was lost, please fill in this form and
return it, or the property will go to the state. It says anything over $50 needs
to be notarized. What a joke. I am at the same address as when I was a cardholder
and was issued the check.

One of the reasons I quit Chase was the large number of unsolicited calls from
Chase’s “business partners” many of whom ignored the do not call list.

Hopefully Chase’s miserable business practices will be approved with
JP Morgan as the parent.

How can a company do business like this?  Seriously!

1 Comment

• By Karen, August 15, 2010 @ 10:56 pm

  When I tried to use Chase online bill pay, none of my payment activity was available and NONE of the previously entered payees are listed.

Other Links to this Post

RSS feed for comments on this post. TrackBack URI

Leave a comment