Chase advertising vs the truth
I received the below junk mail from Chase a couple of weeks ago. There are a couple of points that need clarification:
– FREE Chase Debit Card with built-in security – you don’t pay for any unauthorized card transactions if your card is lost or stolen and you report it promptly
There are way to0 many stories floating around the internet of people who have had their cards stolen and Chase refuses to consider the charges fraud. Their fraud controls often miss obvious fraud.
– FREE voice and e-mail alerts – we will notify your if your balance is low to help you avoid overdrafts
Yea, not so much. Their alerts come at the end of the day, after your credits and debits for the day have been processed, and thus will not help you avoid overdrafts on any particular day.
On a side note, I’ve seen a TON of Chase advertising lately; perhaps they are realizing that far too many customers (and their deposits) have and are heading for the exits and are trying to get new customers.
Advertising | admin August 16, 2010
