Couple brings car loan current, Chase reposesses anyways
I’ve wondered for a while now, given all the bad behavior from Chase I see, whether they are inept or malicious. I am beginning to lean towards malicious and this next story is another strike in that direction.
In short, it appears that Chase told a couple that if they brought their loan current, their car would not be repossessed. The couple came in and paid their loan current, and that evening Chase had their car reposssessed.
This seems very similar to what Chase has been doing with people late on their mortgages, telling them to keep paying a trial modification all the while working on foreclosure in parallel. It all just seems like Chase’s standard operating procedure for getting more money out of customers any way they can, even if they have to lie to do it.