Chase bill-pay over pays by $2,100! What?
Just how reliable is Chase online bill-pay?
This customer arranged two payments at one time on the online bill-pay screen, one to his bank for his mortgage and one to Verizon. Chase sent both payments to Verizon.
To add insult to injury, he gets hung up on by Chase while getting transferred.
We’ve pointed out many times before where Chase has not been good at small technical details and this seems to be another such case.
Ineptitude | admin October 13, 2010
