$32 to stop payment on a check at Chase!
Wow, that’s an expensive fee to stop payment on a check. I bank with a smaller bank (First Republic) and they charge me $8 for a stop payment, or 1/4 of what Chase charges.
I had to put a stop payment on a check due to someone having their purse stolen. First, it took me FOREVER to get to an attendant to help me and then, he told me it was going to cost $32 to put a stop payment. I told him I thought that it was an outrageous price to pay for him to push a button and he said “that’s Chase’s policy”. Of course, I had to pay it to put the stop payment. After already plugging in my account number in order to even talk to someone and then the guy asking my name, I had to give my account number again. Then he asked my name, I told him that he already asked me that at the beginning of the phone call, but, told him again. Because I told him I was unhappy with their customer service and exorbitant fees, he totally started giving me attitude. After this phone call, I called my husband and told him we definitely need to switch banks. CHASE HAS THE WORST CUSTOMER SERVICE OF ALL!
Fees & charges | admin November 4, 2010
