Do departments at Chase EVER talk to each other?
You would think that getting different information from different people at Chase would be an anomaly, but it is actually quite common from what we have seen, such as this story:
I live in Indiana. Filed Chapter 7 Bankruptcy in March 2010, finalized in September. House market value was set at $170,000. Was able in late September to finally modify my primary mortgage to continue it (owing $157,000). Was trying to work with Chase Bank on my second mortgage ($43,000), they sent me a letter dated October 18 that they wanted to work with me on a loan modification and told me I had 30 days to contact them. I recieved the letter by certified mail on October 30. I called to start the process on November 2 and was to the loan had been charged off on October 29 and no one will explain why.
What are my concerns at this point? What should I worry about? I know they cannot recover from me personally because of the bankruptcy, but do you think foreclosure is a concern?
Ineptitude | admin November 8, 2010
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By wikeda18, November 11, 2010 @ 6:35 pm
No. We have a thousand departments that are not even close to being connected to one another. Think of it this way: the left hand doesn’t know it’s a hand and has not concept that the right hand exists. If you told the left hand that the right hand existed, it would probably laugh in your face and steal your home.