Congratulations Chase, Florida hates you!
This is great. Chase is not very popular in Florida to begin with, as it has only 3% of that states deposits, and yet it accounts for 9% of complaints filed against banks in Florida. The study’s author concludes the results like this:
Even the strongest banks, however, can have many complaints if they are not serving their customers well.
To compare Chase’s ranking in the study to that of other top ranking financial institutions:
Among other findings, a credit union cracked the Top 5 complaint list: Space Coast Credit Union, which assumed assets of the failed Eastern Financial Florida FCU. Saxon Mortgage Services, which assumed part of the mortgage portfolio of the failed Taylor, Bean & Whitaker operation, also ranked high for its size.
Yes, Chase is in the same class as banks that FAILED!
Bad bad Chase | admin January 18, 2011
