Things are crazy at WaMu
A reader writes:
“I called WaMu yesterday. When I was telling a manager that I never received the free checks they said they’d send in the mail, and they took a hefty fee from my checking account.
The manager on the phone was rude by saying “not gonna happen” whenI tried talking over and over again. Then I called back and the lady is losing her argument with me and she transfers me back to the automated telephone menu, the next person hung up on me and I lost an hour of my life to these bastards. I hate WaMu and I hope we don’t bailout the banks. I love the House Rep.s for rejecting the bill.”
Customer service, WaMu failure | admin September 30, 2008
