Two big messes
I suppose any pair of big banks could be involved in something like this, but since one of the banks is Chase, it is being reported here. Seems some fine folks took out a mortgage from Bank of America, which was then immediately sold to Chase. But Chase somehow got the address wrong and so the homeowners never knew to send their checks somewhere else. So BofA was happy to cash checks it didn’t have a right to and Chase started calling them several times every day for collections. Neither idiotic big bank was any help when trying to straighten out the mess. (story)
Ineptitude | admin February 2, 2010
