Four-year legal tussle
Daniel Hill was late a couple of times on his credit card in 2005 and in 2006; Chase jacked up the rate on his card to prime + 20.99%. Apparently they messed with the wrong guy because what followed was a four-year legal tussle that ended with Mr. Hill losing on all counts but surely wasting more of Chase’s money than the $13,000 or so Chase claimed he owed them at the end. Kind of interesting reading if you have the time. (legal opinion and order)