Chase will start your trial loan mod even if you don’t say yes
A Chase mortgage holder goes through a long process of applying for a trial loan modification which takes forever (as expected) and involves sending and resending and calling and calling again, and is finally approved with a not so stellar loan modification. But she decides to decline it as she has heard all the stories about people paying trial loan modification payments for a long time only to be denied in the end and then Chase demands a balloon payment of the cumulative difference between the trial and regular payments or they will foreclose, or they just foreclose anyways.
But even though Chase didn’t get the actual Ok from her, they went ahead and started the trial loan modification anyways.
Seriously, do they have a bunch of monkeys working in the back room?