Chase admits its their fault, but won’t refund fees
Found this recently in response to a post about Chase:
Had an acct with chase and they even put a 4 day hold on payroll and a state tax checks. i totally stopped banking there after they sent my elec bill back even though i had the money there. they admitted their mistake, but only covered the fee for that check there was 2 other small checks their fee caused to bounce and they wouldnt fix it. so i closed my acct there, ive dealt with numerous banks and by far they are the worst.
So let me get this straight, Chase bounces a check they shouldn’t have, and the customer gets assessed a fee. That fee drags the account negative so that two two other small checks bounce and he is assessed two more fees. Chase admits their mistake and refunds the first fee but refuses to refund the other fees even though it is clearly their fault.
Perhaps I have just seen so many stories like this about Chase that I am not outraged or even surprised. Yes, Chase does stuff like this all the time.
Bad bad Chase, Fees & charges | admin June 12, 2010
