Chase Instant Action Alerts – LOL
We’ve reported a number of times about Chase’s supposedly helpful text and email alerts that warn customers when their balance goes below a certain threshold. The problem many people have reported is that they texts are only sent at the end of the day, when all deposits and payments are processed together, so there is very little actual hope of avoiding an overdraft with these alerts.
Well, today is the first I heard that Chase actually has the gall to call those alerts “Instant Action,” as we all know they are far from it. They are advertising them with banner ads like this one:
Clicking on the ad takes you to a marketing page for their Instant Action Alerts. At the bottom is their description of how they work:
Alerts on checking and savings accounts will arrive each morning, Tuesday through Saturday, updating you on previous day’s activity. Alerts on credit card accounts will arrive each afternoon, Monday through Friday. Phone delivery time will be based on your area code and time zone.
Phone Alerts are not available for Chase Basic CheckingSM account.
There you have it, from the mouth of Chase itself. If alerts are sent only once a day, and only alert you to the previous days activity, you have very little hope of actually avoiding any insufficient funds events.
Ineptitude | admin June 16, 2010
