Lost: mortgage payment
Oh Chase, can you really be this incompetent and uncaring? A customer goes in to to a branch and pays his mortgage payment in person. They lose the payment. He shows them the receipt, the canceled check, the statement showing the payment gone from his checking account. They refuse to credit his mortgage account. Only when he contacts the local media and they contact Chase does he get justice. (story)
Bad bad Chase, Ineptitude | admin January 6, 2010
